Genpact Mega Walk-In Drive for Order to Cash on 4th December 2023.
Date: 4th December 2023
Time: Slots: 11AM – 2PM
Venue- Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017
Shifts: Flexible with any shift
Inviting candidates for the role of Order to Cash.
Responsibilities • Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment and resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA • Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc and maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker • Independently perform transactional tasks which support the compliance, planning and execution of assigned processes and maintain exception logs for process related exception as and when they occur for knowledge retention • Follow up with requisitions (via calls/ mails or tickets ) to seek hold invoice as per the AP guideline • Enforce the internal compliance policy and guideline established by the management on their daily operational activities • Perform daily internal audit to ensure all Invoices / queries are balanced as per the guidelines
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and rectify unidentified cash and handle end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Preferred qualifications • Relevant Experience of working in Order to cash process. • Excellent written & verbal communication skills with the ability to communicate clearly in all levels within the organization. • Knowledgeable in MS Office (especially in Excel). • Preferably knowledgeable in Concur. • Keen attention to details skills. • Ability to handle varied volumes of workloads and to meet targets and deadlines on time
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